Frequently asked questions

No. Retire With Honor is an independent commercial platform. Retire With Honor is an independent company and is not affiliated with, endorsed by, or operated by the U.S. Department of Defense, Department of Veterans Affairs, Department of Homeland Security, or any branch of the Armed Forces. See our full disclaimer for details.

Benefits information is educational only and does not replace official guidance from your service, DFAS, VA, or TRICARE. Checklists are planning aids and do not replace official service requirements. This platform does not provide tax, investment, legal, medical, or individualized claims advice, and does not predict disability ratings or VA outcomes.

For help with VA claims, contact a VA-accredited representative. Find accredited help at https://www.va.gov/get-help-from-accredited-representative/

Yes. Creating an account and generating your personalized checklist and timeline costs nothing — no card required, no trial period.

You tell us your branch, component (Active, Reserve, or National Guard), and target retirement date. Tasks and their recommended timing adjust based on those answers.

Our content team writes and reviews each article against official sources (service TAP materials, DFAS, VA, and TRICARE guidance) and lists a last-reviewed date on every article.

Packages range from a free planning-only tier to a fully designer-produced site with a dedicated coordinator. The same tiers work for retirement and promotion ceremonies — choose the ceremony type on the packages page.

Yes. Promotion packages are lighter and lower-cost than retirement production (from an illustrative $79 site tier). Preview an anonymized demo at /examples/promotion, or start from the promotion ceremonies page.

Yes. You can make it fully public, protect it with an access code, restrict it to invited guests only, or keep some sections private while others stay public.

Yes. You can update your schedule, honoree details, and guest list at any time from your account, subject to your package's included revision rounds for designer-produced elements.

You can switch your site into commemorative legacy mode, which shifts the focus from event logistics (RSVPs, schedule) to a lasting record — service story, photos, and guestbook.

Use the contact page or email us directly at support@retirewithhonor.com. Response times depend on your package's support tier.

Refund eligibility depends on how far your ceremony project has progressed — reach out to support before your event date and we'll walk through your options.